Delivery Method & Shipping Policy
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At BOC, we strive to ensure your auto parts and related items arrive safely and on time. Please review our standard shipping and delivery policies below.
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Shipping Methods
We offer the following delivery options:
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Standard Shipping (3–7 business days)
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Expedited Shipping (2–3 business days)
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Overnight Shipping (1 business day, available for select locations and items)
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Shipping method availability and rates are calculated at checkout based on your location and the size/weight of your order.
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Order Processing Time
Orders are typically processed within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day.
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Shipping Carriers
We partner with trusted national carriers such as UPS, FedEx, and USPS to deliver your items promptly and securely.
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Tracking Information
Once your order has been shipped, you will receive an email confirmation with tracking information. You can use this to monitor the status of your delivery in real-time.
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Shipping Restrictions
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We currently ship only within the [United States / list countries you support].
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We do not ship to P.O. Boxes, APO/FPO addresses, or freight forwarders.
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Damaged or Lost Shipments
If your item arrives damaged or your shipment is lost in transit, please contact us within 7 days of the delivery date. We will work with the carrier to resolve the issue and ensure your satisfaction.
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International Shipping
[If applicable] International shipping is available to select countries. Customers are responsible for any customs duties, taxes, or import fees that may apply.
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Order Cancellations and Address Changes
If you need to cancel or change your shipping address, please contact us as soon as possible. Once an order has been shipped, we cannot make changes.